QuickBooks is one of the most widely used accounting software tools for managing business finances. However, like any software, QuickBooks can encounter errors, one of the most common being QuickBooks Error H202. This error usually occurs when QuickBooks tries to connect to a company file but cannot access it on another computer in the network. The error message typically reads, “Error H202: This company file is on another computer, and QuickBooks needs some help connecting.”
If you’ve encountered this issue, don’t worry. We’ve got you covered. In this article, we’ll discuss the reasons behind QuickBooks Error H202, the causes, and how to troubleshoot and fix it.
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What Causes QuickBooks Error H202?
Understanding the causes of QuickBooks Error H202 is the first step in fixing it. This error occurs mainly due to issues with hosting or network configurations. Below are the main causes:
1. Improper Hosting Configuration
- If QuickBooks is not configured correctly on the server or workstation, the software may fail to connect to the company file, leading to Error H202.
- QuickBooks should be installed in the “hosted mode” for multi-user setups, but sometimes this setting might get changed.
2. Firewall Settings Blocking Connection
- Firewalls are designed to block unauthorized access to your network. However, if your firewall is too strict or incorrectly configured, it may block QuickBooks from accessing your company file, causing Error H202.
3. Issues with QuickBooks Database Server Manager
- QuickBooks uses the Database Server Manager (DSM) to allow other computers to access a shared company file. If DSM is not running or has encountered a problem, it can result in Error H202.
4. DNS or IP Configuration Problems
- QuickBooks requires a proper DNS or IP address configuration to access the company file over the network. Incorrect network settings can lead to connection issues, including Error H202.
5. Damaged QuickBooks Company File
- Sometimes the company file itself may be corrupted, making it impossible for QuickBooks to access it, resulting in Error H202.
How to Fix QuickBooks Error H202
Now that you understand the possible causes, let’s move on to how you can fix QuickBooks Error H202. Follow these troubleshooting steps:
Step 1: Check QuickBooks Hosting Settings
Make sure your QuickBooks is set to host mode. Follow these steps:
- Open QuickBooks on all computers that need access to the company file.
- Go to the File menu, click on Utilities, and select Host Multi-User Setup.
- If the option Stop Hosting Multi-User Mode appears, click it and then select Host Multi-User Mode again.
- Restart QuickBooks to see if the error is resolved.
Step 2: Verify Firewall Settings
To resolve firewall-related issues:
- Open your firewall settings on all workstations and the server.
- Check if the firewall is blocking the necessary ports for QuickBooks. Make sure the firewall allows QuickBooks Database Server Manager (QBDM).
- Add QuickBooks and QBDM to the list of allowed applications in your firewall settings.
Step 3: Restart QuickBooks Database Server Manager (QBDM)
If QBDM is not running or malfunctioning, it can prevent QuickBooks from accessing the company file.
- Open the Windows Start Menu and search for QuickBooks Database Server Manager.
- Right-click on it and select Run as Administrator.
- Ensure the server manager is running without issues and restart it if needed.
Step 4: Configure DNS or IP Settings
Ensure that your DNS or IP settings are properly configured on all computers:
- Ensure the DNS server settings are correctly pointing to the primary server.
- If you’re using static IP addresses, make sure the IP addresses are properly assigned.
Step 5: Repair or Restore the Company File
If the company file is corrupted, you may need to repair or restore it. Follow these steps:
- Open QuickBooks and go to the File menu.
- Select Open or Restore Company and choose Restore a Backup Copy.
- Select the backup file and follow the on-screen instructions to restore it.
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Additional Solutions for QuickBooks Error H202
In case the initial steps didn’t solve the issue, here are a few more things to try:
1. Check Network Connectivity
- Ensure all devices are properly connected to the network. You can test the network connection by pinging other computers on the same network.
2. Use QuickBooks File Doctor
- QuickBooks File Doctor is a built-in tool that can automatically detect and repair errors related to network and file corruption issues. You can download and run the tool from within QuickBooks.
3. Contact QuickBooks Support
- If all else fails, reaching out to QuickBooks support is your best option. They have experts who can remotely troubleshoot and resolve complex issues.
Read More
For further troubleshooting guides on resolving other QuickBooks errors, visit this page: Proven Facts to Fix QuickBooks Error Code 15276 Smoothly.
Conclusion
QuickBooks Error H202 can be frustrating, but with the correct steps, it is definitely fixable. Always start by checking your hosting settings, firewall configuration, and QuickBooks Database Server Manager. If the issue persists, restoring your company file and ensuring network connectivity should help resolve it.
Remember, if you encounter any difficulties during the troubleshooting process, don’t hesitate to contact QuickBooks support at +1-866-500-0076 for expert assistance.
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