Undefined plans need a flexible policy that aligns with customers’ diverse needs, like Hawaiian Airlines Cancellation Policy. Unlike others, the airline won’t make you wonder if the flight you booked will land you on fair compensation. Hawaiian provides good service and meets customers’ expectations by promptly refunding unused itineraries. Look further into this blog to find the relevant terms and rules that define your ticket’s refundability if you need to cancel your flight.
Main Features of Hawaiian Airlines Flight Cancellation Policy
Hawaiian Airlines facilitates easy changes and cancellations without any extra fees. You can cancel your flight directly booked with Hawaiian online and get a refund at zero fees in certain conditions. However, some tickets might not be eligible for cancellation or refund depending on their nature, travel class, and ticket conditions stated at the time of booking. Let’s look into the policy in detail:
Rules Based on Ticket Type and Travel Class
• Hawaiian Airlines cancellations are allowed before departure if you have a refundable fare without a fee.
• If you cancel a non-refundable fare, a cancellation fee may apply, and the remaining value of the ticket is transferred as a travel credit.
• Main Cabin refundable fare, Business, and Flex fare tickets are cancellable anytime before departure and receive a refund.
• However, Main Cabin Basic fares are not changeable or refundable unless done within 24 hours of purchasing the tickets.
• Main Cabin refundable tickets are fully refundable, including extra purchases prior to departure via online mode and request a refund.
• Remember, preferred and extra comfort seats purchased along with tickets are non-refundable unless bought with a refundable fare.
Terms Dependent on the Time Before Departure
• If you purchase a ticket directly from Hawaiian Airlines, you can cancel it for free within 24 hours of buying it. For this, you will receive a full refund, including ancillary fees and add-ons. However, the flight you booked must be at least 7 days away from its scheduled departure.
• According to Hawaiian Airlines’ Cancellation Policy, all tickets are refundable for a complete refund within 24 hours of booking, including Main Cabin Basic and all other non-refundable fares.
• Refund eligibility for tickets cancelled after the 24-hour window will be subject to fare rules and ticket type.
• Non-refundable ones will incur a cancellation fee, while refundable ones can receive a full cash refund.
Hawaiian Flight Tickets Validity
• A wholly unused ticket can be used for transportation for 365 days from the date of purchase.
• Only the remaining flight segments of a partially used ticket are valid for transportation for 365 days from the date of initial use.
Hawaiian Airlines Cancellation Fees
• You don’t have to pay a cancellation fee if you cancel within 24 hours of purchase.
• A fee won’t be incurred if you bought a refundable Hawaiian fare.
• However, for flights from Japan to the US, cancellation is subject to JPY 30000 (adult fare) and JPY 22500 (child fare) before departure.
• Also, if you cancel your reservation before departure, a fee of USD 200.00 (Adult/child fares) is collected for flights from North America to Japan.
• To cancel a flight from Hawaii to Japan, you will have to pay USD 250.00 (Adult/child fares).
Important Note: Passengers travelling on a military or government fare will not incur a cancellation or service fee for cancelling their Hawaiian flight tickets.
How can you get a full refund for Hawaiian Airlines flight cancellation?
You can get your entire airfare refunded to its original form if you meet the following conditions:
If Hawaiian Airlines cancels your reserved flight to follow government laws, they will try to arrange an alternate flight. However, you can get a full refund for the part of your booking affected if you deny the alternative flight offered. You can also decline any voucher or travel credit offered as compensation and ask for a cash refund.
Moreover, if Hawaiian cannot transport you in the same travel class or fare conditions you booked for and you decide to fly at a lower fare, you can claim the difference as a refund.
Ways to Cancel a Hawaiian Airlines Reservation
You can cancel your unused flight ticket from Hawaiian Airlines through various methods according to the Hawaiian Airlines Cancellation Policy:
Online Cancellation:
• Head to Hawaiian Airlines’ official website.
• Proceed to the “My Trips” section.
• Input your flight details, such as your ticket or confirmation number and name.
• Hit the “Cancel My Flight” button.
• Check for applicable additional cancellation fees and pay them.
• Hawaiian Airlines will forward you an email confirming your prompt cancellation.
• If you purchased a refundable fare, you can expect to receive it within a week or two.
• If you cancel a non-refundable ticket, you may get a travel voucher valid for a year from the ticket date minus the fees.
Phone Cancellation:
• Call the Hawaiian Airlines Reservations Desk.
• Take the IVR prompts to talk to a Hawaiian representative.
• When connected, supply your reservation information and ask to cancel your flight.
• They’ll let you know the incurred fees, therefore make payment and confirm your action.
• Wait for the agent to confirm your itinerary cancellation, and then expect an email with that message.
• You’ll notice your refund reflecting your bank or travel account within the timeframe the agent informed us.
Conclusion
Hawaiian Airlines Cancellation Policy simplifies uncertain travel plans so that they can be cancelled when needed. To cancel your journey on Hawaiian smoothly, always read the flight cancellation rules and conditions.
