Over time, tile and grout can accumulate dirt, mould, and stains that regular mopping just can’t remove. Hiring a professional tile & grout cleaning service ensures a deep clean, restoring your floors and surfaces to their original shine. However, not all cleaning services are the same and the results and value can vary widely. Before booking a property cleaning service, here are the key questions to ask.
What Types of Cleaning Products and Processes Do You Utilise?
Not all cleaning products are going to be suitable for every type of tile or grout. Some chemicals can be too harsh, while others may not be strong enough to remove deep stains. Before hiring a tile & grout cleaning service, ask these questions:
- Do you use eco-friendly and non-toxic cleaning solutions?
- What cleaning methods do you use? (e.g., steam cleaning, high-pressure washing, or chemical treatment)
- Are your products safe for pets and children?
Understanding how they approach the job and the products they use will help ensure the cleaning process aligns with your needs and safety concerns.
Other Important Details to Find Out Before Hiring a Professional Tile Cleaning Service
Before agreeing to a service, be guided by how they answer the following questions
1. Are You Licensed and Insured?
Professional cleaning companies should be fully licensed and insured. This protects you from liability in case of accidents or damage during the cleaning process.
2. How Much Experience Do You Have?
Experience matters when it comes to grout and tile cleaning. Ask how long they’ve been in business and if they specialise in residential or commercial tile cleaning.
3. Do You Offer a Satisfaction Guarantee?
A reputable property cleaning service should stand by their work. Ask if they offer a guarantee or follow-up service in case you’re not satisfied with the results.
4. What Areas Do You Service?
If you need regular cleaning or have multiple properties, check if they provide services in your location and whether they offer flexible scheduling.
5. How Do You Prevent Grout Damage?
Grout is porous and can be easily damaged if cleaned improperly. Ask what steps they take to ensure grout is cleaned without erosion or discolouration.
6. What is the Cost and What Does It Include?
Cleaning companies have different pricing structures. Be sure to ask:
- Is the price per square metre or per job?
- Does the price include sealing services?
- Are there any hidden fees?
7. Do You Offer Sealing Services After Cleaning?
Sealing grout after cleaning helps prevent future stains and makes maintenance easier. Find out if this service is included or available at an additional cost.
8. Can You Provide References or Reviews?
Customer feedback gives insight into the quality of service. Look for online reviews or ask for references from past clients.
Sparkling Tiles Await!
Hiring a professional tile & grout cleaning service can extend the life of your floors and maintain their pristine appearance. By asking the right questions, such as those listed above, you ensure you’re choosing a reputable provider who uses safe, effective cleaning methods.
Looking for expert property cleaning services on the Sunshine Coast? Contact Brightaire Property Services today as you can trust them to restore the shine to your tiles and grout!
