Imagine your car breaking down in the middle of the busiest street in your city, right during rush hour, while you’re on your way to an important appointment.
And now imagine being able to immediately call a tow truck winping through future towing for roadside assistance and receive help in record time.
No, it’s not a joke. Insurance companies generally offer this service. However, to take advantage of it you must necessarily have included a specific additional guarantee in your car insurance
. In the case of General, this is the “Extended or Top Roadside Assistance” guarantee.
In this article, however, we do not want to focus specifically on Genertel. On the contrary, we want to explain to you how roadside assistance with a tow truck generally works.
However, if you are curious and want to find out more about Genertel’s Extended or Top Roadside Assistance guarantee, we recommend that you consult the information set.
How does the roadside assistance service work?
Roadside assistance is a service that is always accessible
on all roads 24 hours a day, 365 days a year, to supply assistance to drivers who have broken down both in Italy and in Europe.
In the event of a failure or . Mishap, if the car does not permit you to continue your journey, you must call a tow truck, or reach a business that provides this type of service. Depending on the difficulty, the vehicle can be recovered and towed to the close terminus or to a depot, if the unpredicted event results at night or on a holiday.
What is the tow truck called?
There are several ways to call a tow truck service, which vary from company to company:
- there is ACI roadside assistance, which can be contacted via the toll-free number 803.116;
- Then there are the private tow truck companies, which can be called on their respective numbers.
Drivers who have roadside assistance included in their car insurance policy, on the other hand, will be able to call the contracted tow truck or the insurance company.
In the case of General, for example, people who have included the “Extended or Top Roadside Assistance” guarantee can rely on Europ Assistance.
What services does roadside assistance include?
Roadside assistance includes a series of services that may change based on the insurance company chosen. Among the services generally included there may be:
- breakdown recovery, i.e. sending a mechanic from the nearest garage to repair the vehicle on-site;
- roadside assistance, with the sending of a tow truck to tow the car to the nearest garage;
- sending spare parts to fix the vehicle;
- sending a replacement vehicle;
- reimbursement of expenses incurred to continue the journey or to stay overnight in a hotel;
- sending an ambulance;
- sending a driver if you are unable to drive due to injury.
Again, if you want to check which services are included in the General accessory guarantee, you can consult the information set
How much does roadside assistance with a tow truck cost?
Genertel’s “Extended or Top Roadside Assistance” guarantee, for example, covers roadside assistance costs up to 200 or 500 euros. To find out more, we recommend reading the information set.
Roadside assistance on the motorway: the rate
Off-highway roadside assistance price
Roadside assistance outside the motorways, on the other hand, has an average cost of 46.55 euros, which becomes 55.86 euros at night and on holidays. If you traveling in a motorway then any accidents. You need Flatbed towing serviec near me.
Roadside assistance tow truck hours and rates
As we have seen, roadside assistance with a tow truck generally costs 116.90 euros.
However, as mentioned before, the cost does not only depend on the place where your car stops but also on the times/days you request it. Roadside assistance with a tow truck requested from 10:00 pm to 6:00 am, on Saturdays and holidays has an average rate of 140.20 euros.
Furthermore, these prices apply to vehicles up to 2,500 kg.
However, if you include this service in your policy, you can save money.
When do you need roadside support insurance?
This type of policy can be useful to everyone, given the cost that the intervention of the tow truck can have alone.
In particular, having roadside assistance included in the insurance is especially useful to those who travel many kilometers during the year on extra-urban roads or highways and to those who own an old car.
From this perspective, it may be useful to take out insurance with car guarantees (roadside assistance included) such as that of General.
General offers you two types of guarantees: Extended Roadside Assistance and Top Roadside Assistance. Depending on your needs, therefore, you can choose the one that best suits you.
If you want to be even more protected, Genertel also offers car telematics assistance, for your safety and to reward your driving style. In this way, you can install the black box on your vehicle, useful in case of theft or accident to reconstruct what happened.
As you can see, to avoid unpleasant surprises (such as having your car break down during rush hour, risking being late for an important appointment and having to call a tow truck, or spending a lot of money) the solution exists and Genertel allows you to choose the option that best meets your needs.
So get a quote, independently and online, and find out how much it would cost to include these guarantees in your policy.
